Privacy Policy

Your privacy matters to us. Learn how we protect and handle your personal information

Last Updated:

Introduction

Glowyratelieria is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and purchase our candlesticks, vases, and decorative lamps.

We take your privacy seriously and are dedicated to maintaining the confidentiality and security of your personal data. This policy outlines our practices regarding information collection, use, and protection.

Information We Collect

We collect information that you provide directly to us, including your name, email address, phone number, shipping address, and payment information when you make a purchase or contact us about our products.

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and browsing patterns. This helps us improve our website and provide better service.

How We Use Your Information

We use your personal information to process orders, communicate with you about your purchases, respond to inquiries, improve our products and services, and send you updates about new collections and offers if you have consented to receive such communications.

Your information helps us personalize your experience, process transactions efficiently, provide customer support, and analyze website usage to enhance functionality and user experience.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist us in operating our website and conducting business, subject to confidentiality agreements.

We may share information with payment processors, shipping companies, and analytics providers. These partners are contractually obligated to protect your information and use it only for specified purposes.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

We use industry-standard encryption technologies, secure servers, and regular security audits to protect your data. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of receiving marketing communications at any time by contacting us or using the unsubscribe link in our emails.

Under New Zealand privacy laws, you have the right to request access to your personal information, request corrections, and file complaints. We will respond to such requests in accordance with applicable laws.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at help@glowyratelieria.world or visit our showroom at 6 Clayton Street, Newmarket, Auckland 1023, NZ.

We are committed to addressing your privacy concerns promptly and transparently. Our team is available to assist with any questions or requests regarding your personal information.

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